Cookie Policy

How DocQ uses cookies and similar tracking technologies on our website and services.

Last updated: February 14, 2026

1. What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to site owners.

Similar technologies include web beacons, pixel tags, and local storage objects. Throughout this policy, we refer to all of these technologies collectively as “cookies.”

2. How We Use Cookies

DocQ and its service providers use cookies for a number of purposes, including to:

  • Operate and secure our services — authenticate users, prevent fraud, and maintain the security and stability of our platform.
  • Remember your preferences — retain settings such as language, theme, and display preferences so you don’t have to re-enter them on each visit.
  • Understand usage patterns — analyze how visitors interact with our site so we can improve content, features, and performance.
  • Deliver relevant communications — measure the effectiveness of our marketing campaigns and tailor content to your interests.

3. Types of Cookies We Use

We categorize our cookies into four groups based on their purpose. The sections below describe each category, along with specific examples.

Essential
Always active
Analytics
Performance
Functional
Preferences
Marketing
Advertising

4. Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as authentication, security, and session management. Because they are essential, they cannot be disabled.

CookieProviderPurposeDuration
__sessionDocQMaintains your authenticated sessionSession
__csrfDocQPrevents cross-site request forgery attacksSession
docq-themeDocQStores your selected display theme (light/mixed)1 year
cf_clearanceCloudflareSecurity challenge verification30 minutes

5. Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent on the site, and any errors encountered. All data is aggregated and anonymized.

CookieProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users to compile site analytics2 years
_ga_*Google AnalyticsMaintains session state across page requests2 years
_gidGoogle AnalyticsDistinguishes unique users within a 24-hour window24 hours

6. Functional Cookies

Functional cookies enable enhanced features and personalization. They may be set by us or by third-party providers whose services we have integrated into our pages. If you disable these cookies, some or all of these features may not function properly.

CookieProviderPurposeDuration
intercom-*IntercomPowers the support chat widget and remembers conversation history9 months
docq-localeDocQStores your preferred language for the interface1 year

7. Marketing & Advertising Cookies

Marketing cookies are used to track visitors across websites. The intent is to display ads that are relevant and engaging for the individual user. We may share this data with advertising partners.

CookieProviderPurposeDuration
_fbpMeta (Facebook)Identifies browsers for advertising delivery and measurement3 months
li_sugrLinkedInUsed for LinkedIn ad targeting and analytics3 months
_gcl_auGoogle AdsStores conversion tracking data for Google ad campaigns3 months

Note: Marketing cookies are only set if you have given your consent through our cookie banner.

8. Third-Party Cookies

Some cookies are placed by services that appear on our pages but are operated by third parties. We do not control these cookies. Please refer to the respective third party’s privacy policy for more information:

9. How to Manage Cookies

You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.

Browser settings

Most browsers allow you to view, manage, delete, and block cookies for a website. Be aware that if you delete all cookies, any preferences you have set will be lost, including the ability to opt out of cookies, as the opt-out itself requires placing an opt-out cookie on your device.

Cookie consent banner

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of any page.

Opt-out links

You can also opt out of specific third-party tracking services:

10. Do Not Track & GPC Signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want your online activity tracked. We honor the Global Privacy Control (GPC) signal as a valid opt-out of the sale or sharing of personal information where required by applicable law.

When we detect a GPC signal, we will treat it as a request to opt out of non-essential cookies and third-party tracking for that browser.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through a banner on our website.

We encourage you to review this page periodically to stay informed about how we use cookies.

12. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact our Data Protection Officer.

For broader privacy inquiries, please refer to our Privacy Policy.