Case Study6 min read
From Inbox Chaos to Autonomous AP: The JBM Group Story
A behind-the-scenes look at how JBM transformed accounts payable from a manual process into an autonomous, AI-powered operation.
Read articleCase Study
India's leading electric bus & automotive components manufacturer
From Manual Invoices to Autonomous AP
JBM Group eliminated manual data entry across their entire invoice lifecycle — from shared mailboxes to SAP — in weeks, not months.
75%
faster invoice processing
90%
fewer data entry errors
AI EngineWorkflow AutomationiPaaS
The Company
About JBM Group
JBM Group is one of India's most prominent automotive and electric mobility conglomerates. With over 40 manufacturing plants spanning 4 continents, JBM operates at massive scale — producing everything from automotive components to India's fastest-growing fleet of electric buses.
Processing thousands of supplier invoices monthly across dozens of entities and SAP instances, JBM's finance teams were drowning in manual work. They needed an intelligent automation platform that could handle multi-plant, multi-ERP accounts payable — without a year-long implementation.
Industry
Automotive Manufacturing
Headquarters
New Delhi, India
Scale
40+ Plants, 4 Continents
ERP System
SAP
ManufacturingAutomotiveElectric Vehicles
The Transformation Journey
Every Monday morning, JBM's AP teams across 40+ plants opened their shared mailboxes to find hundreds of accumulated emails — invoices in different formats, credit notes, delivery receipts. Processing these thousands of monthly invoices through manual data entry and email-based approvals was consuming the finance team's time and talent.
Traditional OCR and RPA solutions broke down against multi-format, multi-vendor invoices at manufacturing scale. DocQ's no-code platform was deployed in weeks. The AI was trained on JBM's actual document corpus, and within days was accurately extracting vendor names, line items, tax breakdowns, and PO references from documents that had stumped previous solutions.
Three weeks into the pilot, the AP processing queue was empty — not because invoices stopped arriving, but because DocQ had already processed them. Invoices that used to sit for days were being classified, extracted, matched to purchase orders, routed through approvals, and posted to SAP within hours.
Today, JBM's AP automation runs autonomously across their manufacturing network. The finance team focuses on what actually matters — financial analysis, vendor relationships, and strategic planning. The same automation scales to new entities through configuration, not code.
“DocQ sits at the heart of our digital transformation, delivering unmistakable ROI. In year one we cut document processing time by hundreds of hours saved monthly — while slashing operational costs.”
Lalit Kaushik · GM InfoSec, JBM Group
The Challenge
Thousands of Invoices. Zero Automation.
Manual Data Entry
Finance teams manually keying invoice data from emails, PDFs, and paper documents — across 40+ plants with different formats and vendors.
10–15 Day Processing Cycles
Invoices took 10–15 days to process from receipt to ERP posting. Procurement approvals alone added 5–7 days of administrative delays.
Constant Errors & Mismatches
Manual entry meant frequent data mismatches, duplicate payments, and PO discrepancies that required costly reconciliation.
No ERP Integration
Disconnected systems between mailboxes, spreadsheets, and SAP meant manual reconciliation and zero real-time visibility into AP status.
The Solution
End-to-End AP Automation, Built in Weeks
DocQ orchestrates the entire invoice lifecycle autonomously — from the moment an email lands in a shared mailbox to the final posting in SAP.
AI Classification & Extraction
OCR + AI models extract vendor names, invoice numbers, amounts, and PO references from any format — PDF, scanned images, or email text. The models learn from corrections and improve over time.
Intelligent PO Matching
Two-way and three-way PO matching with configurable tolerance thresholds. Mismatches are auto-escalated with discrepancy details for rapid resolution.
Real-Time SAP Sync
Bi-directional iPaaS integration pushes approved invoices to SAP and pulls PO/vendor data back. Every action is logged for ISO and IATF compliance.
1
Monitor Mailbox
2
AI Classify
3
Detect Invoices
4
Extract Data
5
Match PO
6
Rule-Based Approval
7
Push to SAP
8
Archive
1
Monitor Mailbox
2
AI Classify
3
Detect Invoices
4
Extract Data
5
Match PO
6
Rule-Based Approval
7
Push to SAP
8
Archive
Every step is governed by configurable rules — no code required. The workflow engine handles exceptions, escalations, and parallel approvals automatically, while maintaining a complete audit trail.
Results
Measurable Impact From Day One
Metric
Before DocQ
After DocQ
Invoice Processing Time
10–15 days
3–5 days
Data Entry Errors
Frequent, manual
90% reduction
Procurement Approvals
5–7 days
< 24 hours
ERP Sync
Manual reconciliation
Real-time automated
Deep Dives
Read the Full Articles
Go deeper into the JBM Group story with these detailed articles.
Technical8 min read
Building an AI-Powered AP Pipeline: DocQ’s Architecture for JBM
A technical deep dive into the 8-step automation pipeline — from AI classification and OCR extraction to PO matching and SAP integration.
Read articleBusiness Impact7 min read
How AP Automation Transformed JBM Group’s Finance Operations
A finance leadership perspective on the operational transformation — from manual processing bottlenecks to automated efficiency at scale.
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